91Èȱ¬L account and password help
Instructions for creating a 91Èȱ¬L account, requesting access to applications, selecting a secure password, and resetting forgotten passwords.Ìý
Linking 91Èȱ¬SE Accounts
You may have some applications secured by 91Èȱ¬L while others are secured by 91Èȱ¬SE. You can link 91Èȱ¬L and 91Èȱ¬SE.
- ÌýUnder the Self-Service section, click the Link 91Èȱ¬SE Accounts link.ÌýÌý
- ÌýThe Link 91Èȱ¬SE Account page appears.ÌýÌý
- ÌýClick the Link a 91Èȱ¬SE account button.ÌýÌý
- ÌýClick in the 91Èȱ¬SE User ID field to enter your 91Èȱ¬SE user username.ÌýÌý
- ÌýClick in the 91Èȱ¬SE Password field to enter your 91Èȱ¬SE password.ÌýÌý
- ÌýClick in the Confirm Password field to retype the password.ÌýÌý
- ÌýClick the Submit button.ÌýÌý
- ÌýA message appears that the request was successfully submitted.ÌýÌý
- ÌýClick the Refresh account list button.ÌýÌý
Your 91Èȱ¬SE account is now linked to the 91Èȱ¬L system. You can now access your 91Èȱ¬SE applications from 91Èȱ¬L.
Note: You can no longer use this 91Èȱ¬SE username to directly log in to 91Èȱ¬SE.
Creating a New 91Èȱ¬L Account
Accounts for all 91Èȱ¬L applications are requested online. To verify that you need a 91Èȱ¬L account, visit the 91Èȱ¬ Secure Applications page and look up the name of the application, which is listed alphabetically in the table. This table provides instructions for requesting access to all 91Èȱ¬ applications.
To apply for access to a 91Èȱ¬L account:
- .
- Cick Request New User Account. Ìý
- Fill in the form and submit it. You will receive an email with your account information.
When you log on for the first time, you must signify your assurances about the treatment of secure data and select and provide answers to three security questions. Be sure to note the exact form you use to answer the questions, because if you forget your password, you will need to provide the answers in their exact form.
Requesting Access to an Application
- Log in to 91Èȱ¬L.
- Click My Application Accounts under Self-Service. Ìý
- Click Request New Account. Ìý
- Complete the requested information and save the changes. The request is submitted to the system. After it is approved and created, you will receive an email notifying you that the account is available.
Tips for Selecting a Secure Password
Passwords are important because they protect your work from the malicious acts of others.ÌýFollow these tips to select a secure password:
- Select a password that contains numeric, alphabetic, and special characters.
- Select a password that is at least eight characters long.
- Never tell your password to others.
- Select a password you can remember.Ìý Use a mnemonic phrase substituting numbers and special characters for some of the characters.Ìý
- If you have trouble remembering your password, write it down in a well-concealed place — not on a yellow sticky note attached to your monitor or under your keyboard.
91Èȱ¬L Password Guidelines
- Must be 8-30 characters
- Must contain the following character types: letters, numbers, and special characters (for example - #, *, $, or @)
- Must not include your username
- Must not contain variations of the word "password"
- Must not contain a character repeated more than two times
- Must not be the same as your previous ten passwords
Resetting Your Password
If you forget your password:
- .
- Click Forgot your password?.
- Type your user name and click Submit.
- The system responds with the three security questions you selected. Answer the questions exactly as you entered them when you set up your account and click Submit. If you answered the questions correctly, you will receive an email with a new password, which you must change as soon as you log in again.
If you are in 91Èȱ¬L and want to change your password:
- Click Change My Password.
- Type your old password.
- Type your new password.
- Confirm your new password by typing it again.
- Click Change Password.